At Play City, our number one goal is to make sure YOU'RE THE HERO!
We have different party packages that fit any budget, and if you don't see what you want,
send us an email, and we will try to make it happen.
You can choose from 3 different party areas, depending on the size of your party.
You can bring your own food, anything to your liking, cakes, cupcakes, donuts etc.
(we do not have a freezer for ice cream cakes so just be mindful of that).
We offer a complimentary piñata area, so if you want to bring a piñata, we've got you covered.
Once that you've picked your package, click here to start booking your party, and our experienced party coordinators will be happy to guide you thru the process.
Parties require a 50% deposit in order to reserve the date, time & package chosen (no exceptions). If you do not place a deposit, we cannot hold the date or time or package that you choose.
There are no changes on dates, time or package once that a deposit has been placed.
If you are a member of the Military, DOD, Law Enforcement etc. we offer a 10% discount.
Discount can only be applied at time of paying deposit, with valid military I.D. (I.D. must correspond to person booking the party). No discounts will be honored after a deposit has been placed.
Only one discount per transaction, discounts or offers cannot be combined.
There are no downgrades on party packages.
Upgrades on party area depend upon availability of party area, and designated time.
If you exceed the child amount contemplated on your party package, reaching the next tier, you will be charged the price of the next package (no exceptions).
PARTY RESERVATION TERMS & CONDITIONS
No refunds will be offered to canceled parties (either by booking guest or due to extraordinary circumstances) no exceptions.
If you are military, law enforcement, DOD etc. we offer a 10% discount. Discount can only be applied at time of booking, and must have a valid ID. (discount cannot be honored afterwards).
In regards to the 20 minutes set up time mentioned on the reservation form, it's important to consider that it's a courtesy set up time. It is not part of your party package, the timing can be approximate, or may not even be available at times.
No downgrades on party packages, you will be bumped up to next party package tier when you reach the amount of children stated on the next package up.
Costumer must pay full remaining balance for the party at check in. Only additional children can be paid at party conclusion.
IMPORTANT NOTE: We have received several requests from costumers to have their celebrations inside Play City, but without having to book a party package.
We regret to inform you that as per company policy, and in line with common business practices, Play City does not allow this type of celebrations (which include but are not limited to decorations, party favors, and party desserts) without a proper party booking, inside the premises.
If our packages do not fit your needs, please call us or send us an email to , because we might have other options available for your celebration. Thank you for your understanding.